You must have watched, or
had exposure to programs like X-Factor and American Idol right? Time after time
we sit there mesmerised by these crazy individuals who think they have the best
voices on the planet...regardless of how much they suck!!! Can they hear what
we hear? No, I actually don’t think they can! I think they genuinely believe
they rock!
So where am I going with
this? (Although I could sit here and talk X-Factor/ Idol all day)...As
Instructors, can we “sing?”...Do we think we rock? Or can we not see what other
people see? When was the last time you went to another instructors class (that
you heard from members was great!) and they were riding high on knowing the
members love them etc...The result? They sucked!
Why do you think class
members think it’s great? Yet we disagree?...because we are the “Simon Cowell”
in this situation!
We know what we are
looking for! The class member is hearing an instructor screaming at the top of
his/her monotone lungs, “go go go sprint ‘til your eyes bleed...come on work
harder...come on go...go..” and think this is what it’s supposed to be like-
they don’t know any different!
We do...why? Because the
chances are we ourselves have listened to feedback from other people who know
what they are talking about too! So when we get the privilege of going to other
instructors’ classes we expect to see; the cueing on time, the choreography
nailed, the interaction high, correction recommendation and low options.
Do we “Cowell it up” in
this instance? Telling the Instructor “that was the worst class I’ve ever had
to witness”... no of course not we do any number of things, which are usually
1) Bitch, to every other
fellow instructor we meet that day.
2) Smile, tell the
instructor that it was amazing and offer your services to cover.
3) Leave at the end with a
smug smile, offer no feedback, and vow never to return.
Are any of the above actually going to help the instructor
teach themselves to “sing” better? Nope, I’m glad you agree!
Can we help them move
forward with carefully placed feedback? Sure we can!
Ok...This is where we need
to tread a little carefully, let’s be fair there could be the sound of a broken
ego heard for miles around if you get it wrong!
I’ve always found the best
approach to be to offer feedback as if (even if you pretend) it’s been given to
you by someone else. Maybe something like “I had Colin come to my class, you
know the UK trainer...well he gave me some great feedback that I recon might
help you go to the next level to.”
You see, if you approach
it like you’re sharing a positive experience as a result of receiving feedback
yourself then it can (but not always) take the emphasis off them but get your
message across.
As instructors we should
embrace feedback and apply it where necessary to our classes. Constant, never
ending improvement keeps what we do fresh and professional...but we have to
hear the words in the first place from other coaches and instructors, so become
a master of receiving criticism graciously.
Finally, remember your mum
will always say “yes honey of course you can sing” because she cares...it’s
what “Simon says” that delivers the X-factor.
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